Privacy Policy

This Privacy Policy governs the collection usage storage protection and disclosure of user personal information generated during users browsing purchasing and customized service experience of our custom mechanical keyboard products compatible with Mac Windows and mobile devices this policy applies to all visitors registered users and customers who access our official website and utilize our product and service resources
We voluntarily collect necessary user information that is closely related to product transaction and service delivery including basic identity information contact information and delivery information which is mainly used to complete order processing product packaging logistics arrangement and accurate one on one service docking for custom mechanical keyboard customization demands
We automatically obtain non identifiable browsing data during users access to the website including access duration browsing pages device type and system environment information of Mac Windows and mobile terminal devices such data is only used to analyze user access habits optimize website operation logic and improve product display and terminal adaptation experience without associating with user personal identity
We strictly limit the usage scope of all collected user personal data all information is only applied to order fulfillment customized scheme confirmation after sales technical support multi device adaptation service and user experience optimization we will never use user private information for unsolicited commercial promotion unrelated data analysis or unauthorized hidden purposes
We adopt multiple standardized technical and management measures to protect user personal information and transaction data we deploy secure network transmission protocols encrypted data storage mechanisms and regular system security detection procedures to prevent user information from leakage tampering loss and illegal access in the process of keyboard customization order transaction and after sales service
We will not sell trade rent or transfer user personal information to any third party institutions or individuals under any normal business circumstances we only share necessary logistics information with designated logistics service providers solely for the purpose of completing product delivery and ensure third parties strictly abide by data confidentiality obligations
We retain user order and service data in compliance with relevant industry compliance requirements and business service needs the data retention period only covers the effective service cycle including order after sales warranty technical support follow up and subsequent legitimate service follow up we will completely clean up and invalidate redundant user data after the expiration of the retention period
Users have independent rights to query modify update and delete their personal account information order data and customization record information at any time users can independently manage personal data through website account background or contact our customer service team to complete information correction and data clearing operations
Our website allows users to access browse and understand custom mechanical keyboard product information without submitting personal sensitive information users can choose to provide relevant information voluntarily only when they need to complete order placement customized service application and after sales service application
We reserve the right to appropriately update and revise the contents of this Privacy Policy according to business iteration industry rule changes and compliance requirements all updated policy contents will be released on the official website in a timely manner and the revised policy will take effect immediately after public announcement
If users have any questions doubts or feedback about our personal information collection usage protection and privacy policy rules they can contact our official customer service team through the reserved service channels we will respond to user privacy consultation demands in a timely and professional manner